Shipping Information

Organic Wine Comapny

Liquor Licence Holder: Organic Wine Company Limited
Liquor Licence Number: 007/OFF/9014/2018
Expiry Date: 10th of December 2020

Delivery

We provide a door to door delivery service nationwide.

Delivery times may vary between regions but we will have your wine order delivered to you within 5 working days of your payment clearing – usually much quicker! We will contact you if for any reason we cannot deliver your goods within 5 working days. At that point you may decide to cancel your order for a full refund or wait for your goods to be delivered.

Breakage or Loss

All wines are fully guaranteed against breakage or loss in transit. If your delivery has been damaged, we will happily replace it or refund it. Please note that we need you to report damaged goods within 48 hours of delivery.

We ensure your wine up to the point where it is delivered to your address. We are not responsible for any damage or theft to goods beyond this point. If you do not want the wine to be left at your address if nobody is at home, please indicate this on your delivery instructions. READ OUR TERMS & CONDITIONS HERE

OWC Guarantee

We value your business and your support! If for any reason you are not entirely happy with your wine order, please feel free to contact us. Should your wine be corked, we will happily replace, refund or swap the bottle. If you are not completely satisfied for any reason with your wine, then we will be happy to swap the remaining bottles for another wine. The cost of return is your responsibility. Please contact us to discuss a return or a full replacement on 09 8381400 or email to: info@organicwinecompany.co.nz

 

OWC is committed to protecting the privacy of our customers. READ OUR FULL PRIVACY POLICY HERE.

Contact us

For all enquiries, please contact:
Premo Maas

m: 021 175 5024
p: 09 838 1400

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